Standard rates and top ups
We believe Prepay should offer simplicity, flexibility and great value.
You can choose to spend your topup using our great standard rates, on our Pick'n Go packs, or on a combination of both
What does my top up get me?
Top up |
Standard rate |
$10 Top up
|
$20 Top up |
Text |
16c |
Up to 125 Text |
Up to 250 Text |
Call minuets |
16c |
Up to 120 Mins | Up to 250 Text |
Usage numbers are indicative. You can also choose to purchase any combination of our Pick'n Go packs with your prepay credit. Find out more here.
Standard Rates
We believe Prepay should offer simplicity, flexibility and great value. You can choose to spend your topup using our great standard rates, on our Pick'n Go packs, or on a combination of both.
Standard Rates: These rates and conditions apply when you use your Mobile Phone in New Zealand with a standard Warehouse Mobile SIM card. All rates include GST.
Voice Calls |
Rate (incl. GST) |
Basis of Charge |
National & Australia Voice Calls |
|
|
Voice call to any standard NZ, Australia and selected international mobiles, any network, anytime. |
$0.16 Per minute |
Part minutes are rounded up to the next whole minute |
Voice calls to Fiji and Ireland |
|
|
Voice call to any standard mobile or landline |
$0.89 Per minute |
Part minutes are rounded up to the next whole minute |
Voice calls to the rest of the world including Tonga and Samoa |
|
|
Voice call to any standard mobile or landline |
$1.44 Per minute |
Part minutes are rounded up to the next whole minute |
Voicemail |
|
|
Voice call to your voicemail account |
Free in NZ |
|
SMS (Text) & MMS (Picture Message) |
Rate (incl. GST) |
Basis of Charge |
(SMS is a text message up to 160 characters) (MMS is generally a Picture/Video message up to 300kb but can also include messages which contain emojis, exceed 160 characters or are sent to multiple recipients because some handsets are configured by handset manufacturers to send such messages as MMS and not SMS)
SMS to any standard NZ or Oz mobile (excludes premium SMS services) |
$0.16 |
Per SMS |
SMS to any international location |
$0.30 |
Per SMS |
MMS to any destination (NZ or international) |
$0.50 |
Per MMS |
Data associated with MMS
(there will be charges to receive data associated with MMS when roaming) |
No charge |
|
SMS to Warehouse Mobile Support
(for example “BAL” sent to 801 or SAFE Texts sent to 7233) |
Free |
|
Data associated with mobile internet usage |
$0.08 |
Per MB, rounded up to the nearest 8KB then rounded to the nearest full cent.
Minimum 1c charge per person |
Directory Services |
Rate (incl. GST) |
Basis of Charge |
Voice call to 018 national directory services |
$1.00 |
Per call |
Voice call to 0172 international directory services |
$1.95 |
Per call |
Warehouse Mobile |
Rate (incl. GST) |
Basis of Charge |
Customer Care 800 |
Free |
|
Customer Care 0800 284 800 |
Free |
|
Top up line 801 |
Free |
|
Service prompt to *100# |
Free |
|
Premium SMS |
Rate (incl. GST) |
Basis of Charge |
Premium SMS services are provided by third parties and not Warehouse Mobile. Please refer to your agreement with your premium SMS supplier for applicable rates. |
|
|
Other |
Rate (incl. GST) |
Basis of Charge |
Toll free 0800 numbers |
Free |
|
Toll free 0508 numbers |
Free |
|
Spark Meet Me 083032 |
$1.10 |
Per minute
Part minutes are rounded up to the next whole minute |
083210 Spark voicemail |
$0.44 |
|
Satellite calls (IRIDIUM or INMARSAT) |
$12.00 |
Per minute
Part minutes are rounded up to the next whole minute |
Satellite texts (IRIDIUM or INMARSAT) |
$2.00 |
Per SMS |
Emergency Services (111) |
Free |
|
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