How does rural delivery work with online orders?

If you ordered a SIM or hardware to a rural location, in most cases they will not be delivered directly to you. It's likely it will be delivered to and signed for, at a rural delivery location. If you're a Rural Delivery customer who hasn't received their SIM / Hardware, you should check with your local NZ Courier rural delivery centre on 0800 800 841 for your nearest RD delivery location.